TheraWolf
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Privacy Policy

This Privacy Policy applies to customers who visit the TheraWolf website or make purchases. Please read it carefully before using our services.

1. Data Controller

UAB Rara Digital operates TheraWolf.

  • Lithuanian company No. 306641699
  • Address: Gedimino pr., 20, Vilnius, Lithuania, 01103

2. Information We Collect

Purpose Data Collected Legal Basis Retention
Processing purchase orders Name, address, phone, email, payment details Contract execution (GDPR Art. 6(1)(b)) 1 year post-purchase
Website security IP address, device ID, browser type, pages viewed, location Legitimate interest (GDPR Art. 6(1)(f)) 1 month
Social media management Profile info, messages, interactions, ratings Consent (GDPR Art. 6(1)(a)) 2 years
Query handling Contact details, inquiry content, responses Consent and legitimate interest 10 years from last inquiry
Abandoned cart contact Name, email, phone, cart contents Contract and legitimate interest 1 month
Legal proceedings Documents, court rulings, procedural materials Legitimate interest 10 years post-termination

3. Required Information

Users must provide the information described in Section 2 for purchase processing and inquiry handling.

4. How We Use Your Data

  • Processing purchases and arranging delivery
  • Marketing similar products to past purchasers
  • Promotional communications (with consent or legal permission)
  • Sharing with service providers when necessary for operations

5. When We May Contact You

TheraWolf may contact users for order clarification or to resolve unsuccessful orders/payments via phone, text, or email.

6. Information Sharing

Your data may be shared with:

  • Financial institutions and payment processors
  • Service providers (attorneys, IT, communications, insurance)
  • Courts and law enforcement when required by law
  • Identity verification partners
  • Marketing partners
  • Shipping services
  • Shopify Inc. (store platform)
  • Google Analytics

International transfers: Data may be transferred outside the EU to warehouses in Canada, US, and China with GDPR-compliant safeguards in place.

7. Your Rights (GDPR)

You have the right to:

  • Request confirmation of whether your data is being processed
  • Access and obtain copies of your processed data
  • Correct inaccurate information
  • Request deletion of illegally processed data
  • Restrict processing of your data
  • Object to processing based on legitimate interests
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Age Requirements

Our services are intended for users who have reached the age of majority in their jurisdiction. We do not knowingly process data from minors under 16. We reserve the right to delete accounts of underage users.

9. Cookies

Strictly Necessary Cookies

  • CookieScriptConsent (1 month)
  • laravel_session (2 hours)
  • __cfruid (session only)
  • AWSALBCORS (7 days)
  • XSRF-TOKEN (2 hours)

Functionality Cookies

  • __zlcmid (1 year - Live Chat)

Targeting Cookies

  • __cfduid (30 days - CloudFlare)

You can configure your browser's cookie settings. For more information, visit www.aboutcookies.org or www.allaboutcookies.org.

10. Policy Changes

TheraWolf reserves the right to modify this policy, with changes taking effect immediately upon posting. Material changes will be communicated through notifications.

11. Contact Information

Email: support@get-therawolf.com
Phone: +1 (314) 237-3088

Phone: +1 (314) 237-3088 | Email: support@get-therawolf.com
UAB Rara Digital, Gedimino pr., 20, Vilnius, Lithuania, 01103

All Rights Reserved